ELENA JAKIĆ

Administrative Business Partner

Berlin, DE.

About

Highly organized Digital Business graduate with 3 years of progressive administrative and operational experience within Pfizer's multinational corporate environment. Expertly manages complex calendars, coordinates international travel, processes expense reports, and executes end-to-end event planning for cross-functional teams, ensuring seamless operations and efficient project delivery. Proven ability to anticipate organizational needs, handle confidential information with utmost discretion, and streamline workflows to support senior leadership and drive business continuity.

Work

Pfizer Pharma GmbH

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Administrative & Operations Support, Omnichannel Marketing

Berlin, Berlin, Germany

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Summary

Provided comprehensive administrative and operational support to the Omnichannel Team DACH, ensuring efficient project coordination and stakeholder alignment across business units.

Highlights

Streamlined administrative support for a dynamic cross-functional team, coordinating meetings, preparing agendas, and meticulously tracking follow-ups to ensure seamless operational flow and stakeholder alignment.

Organized and expertly facilitated multiple workshops involving participants from diverse departments, overseeing end-to-end logistics, detailed documentation, and critical post-meeting follow-ups to drive collaborative project progress.

Managed and maintained essential project documentation, systematically tracking deliverables against organizational deadlines and preparing insightful reports for senior stakeholders, enhancing transparency and accountability.

Pfizer Adriatics

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International Assignment, Market Access

Sarajevo, Sarajevo, Bosnia and Herzegovina

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Summary

Facilitated international logistics and administrative processes for the Market Access team in Adriatics, supporting key events and market analysis initiatives.

Highlights

Coordinated comprehensive travel arrangements and logistics for Healthcare Professionals attending an international Oncology congress, ensuring seamless participation and engagement.

Assisted the local team with on-site event organization and preparation of congress marketing materials, enhancing brand presence and professional engagement for international attendees.

Provided administrative support for local drug registration processes and conducted analysis of social media market potential, contributing insights for regional market access strategies.

Pfizer Pharma GmbH

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Operations & Community Coordinator, Rare Disease Marketing

Berlin, Berlin, Germany

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Summary

Managed operational coordination and community engagement for the Rare Disease Marketing team, driving digital presence and campaign execution.

Highlights

Managed day-to-day operational coordination for the @selten_bewegt Instagram channel (20k+ followers), overseeing content calendars, scheduling, stakeholder approvals, and community management to drive audience engagement.

Coordinated with agencies and cross-functional teams to plan and execute impactful Rare Disease Day campaigns, meticulously managing timelines, agency briefings, and delivery across multiple workstreams.

Tracked key campaign KPIs (engagement, reach, sentiment) and prepared comprehensive performance reports for leadership, providing data-driven insights for strategic decision-making.

Pfizer Pharma GmbH

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Talent Acquisition & HR Coordinator

Berlin, Berlin, Germany

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Summary

Coordinated full-cycle administrative workflows for talent acquisition and HR, ensuring efficient recruitment and onboarding processes.

Highlights

Coordinated full-cycle administrative workflows for multiple simultaneous open roles, encompassing job postings, candidate screening, interview scheduling, and consistent candidate communication.

Managed complex calendar coordination between hiring managers, candidates, and HR stakeholders across diverse seniority levels and time zones, optimizing recruitment efficiency.

Planned and executed a successful onboarding week for new dual students and organized Young Generation Network events for 50+ attendees, fostering a positive initial employee experience.

Education

Duale Hochschule Baden-Württemberg (DHBW), Lörrach

Lörrach, Baden-Württemberg, Germany
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Bachelor of Arts Digital Business Management

Courses

Business Analytics

Digital Transformation

Marketing & Brand Management

Strategy & Innovation

Hugo-Eckener-Schule, Friedrichshafen

Friedrichshafen, Baden-Württemberg, Germany
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International Abitur Economics & International Business

Courses

Economics

International Business

Languages

German

English

Croatian

Skills

Administrative & Operations Skills

Calendar & schedule management, Travel arrangements & logistics, Expense report processing & tracking, Event & meeting planning, Facilities coordination, Stakeholder management, Cross-functional project coordination, Confidential information handling, KPI tracking & reporting, Meeting organizational deadlines.

Tools

Google Workspace (Docs, Sheets, Slides, Calendar, Meet), SAP Concur, Python (basics), SQL (basics).

Projects

Strategic Analysis of Paid Media & Digital Target Group Communication

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Summary

Conducted a strategic analysis of paid media and digital target group communication within the regulated healthcare market, focusing on the TBE Campaign.